If you like activities and experiences in the snow come to Sulayr, the so-called mountain of the sun in a Sierra Nevada Tour.
ABOUT THE WALKING TOUR
RECEPCION DEL VISITANTE
–Meeting point: At the accommodation or the place agreed in advance with the client. The forfait and tickets are in the possession of the official monitor who accompanies you throughout the Tour and will give them to you before going to the slopes.
–Our monitor will carry a DOOR TO DOOR TRAVEL sign so that you can recognise it at the start and all along the route.
ACCESSIBILITY TO THE TOUR
A) Baby strollers: If accompanied by minors, we recommend the use of a baby carrier due to the characteristics of some sections of the route where it is very difficult to use the baby stroller. We inform you that there is a children’s play center at the resort for children from 4 months to 6 years old, supervised by qualified personnel, in case you request these services.
B) Wheelchairs and other elements of reduced mobility: the resort is not fully conditioned so that people with mobility problems can enjoy it freely due to its characteristics. We would be grateful if you could let us know before your arrival if anyone uses a wheelchair so that we can give you options and adapt the activity to suit your needs.
-Enjoy a guided tour with the best specialists in Spanish, English and French.
-Other language option upon request and availability.
TICKET RESERVATION AND TOUR RULES
The full name, surname and ID or passport number of each participant must be provided at the TIME OF APPLICATION. This information is essential to be able to access the activities at the resort. DOOR TO DOOR GRANADA TRAVEL is not responsible for the LOSS of the FORFAIT and the non-admission to the activities of the visitor for not carrying the identification documentation in case of being required by the staff or authorized persons in charge of the spaces and facilities to be visited.
We inform the User of the Particular Rules and Conditions that he/she must know for the correct use of the facilities of the station in the following link: https://sierranevada.es/es/invierno/la-estaci%C3%B3n/seguridad-einstalaciones/reglamentos-y-normativa/
THERE IS NO RIGHT OF WITHDRAWAL FOR DISTANCE SALES. CANCELLATION AND REFUND POLICY.
*When our City & Monuments Tours are purchased at a distance according to Article 103 I) of the Royal Legislative Decree 1/2007 approving the Revised Text of the General Law for the Defense of Consumers and Users and other complementary laws, The right of withdrawal for any reason and with the right to a refund of the total amount paid within 14 calendar days from the day of conclusion of the contract (which is regulated in Articles 102 and following of said Royal Legislative Decree 1/2007) does NOT apply to consumers in services related to leisure activities if the contracts provide for a specific date or period of performance.
Therefore, in the event that the consumer cancels his/her reservation, the following cancellation policy shall apply:
1. We will refund 100% of the amount or reschedule at no cost if the cancellation is made up to 10 days before the start of the Tour.
2. We refund 90% of the amount if the cancellation is made from 9 days to 7 days before the start of the Tour.
3. We reimburse 80% of the amount if the cancellation is made from 6 days to 2 days before the start of the Tour.
4. We do not make refunds and have a charge of 100% of the amount, if the cancellation is made less than 48 hours before the start of the Tour.
5. It is not refundable and has a charge of 100% of the amount of the ski pass if you do not show up or arrive late at the time indicated in your Tour.
6. Cancellations out of time of the above mentioned points, if they are due to force majeure, will have to be communicated and justified for its valuation.
Our offer is a snow tourism where you can experience the excitement and adrenaline of a ski resort with the best sunshine in southern Europe and with a personalized attention in each of the stages of the Tour.
What is a Sierra Nevada Tour?
It is a tailor-made itinerary designed and created to provide a fully personalized learning experience for you and the travel companions of your choice in the Sierra Nevada Ski Resort and its surroundings. These private tours offer more flexibility with the scheduling of times and distances within a group dynamic and where all this can be adapted to the interests of the traveler and the relationship you have with your official instructor.
Where does the tour start and end?
The details of the meeting point will be informed in your confirmation e-mail unless there is a change by the traveler, it always ends in the center of the city (Puerta Real) but can also be modified if necessary. We have a 24 hour phone number available for any last minute problems.
What if the weather is bad?
Tours can be affected by inclement weather, our design department will keep an eye on you and monitor the weather, advising and recommending alternative dates for the activity.
Is it suitable for children / seniors or travelers with mobility problems?
Yes, upon request we can tailor the tour to the ages and interests of the travelers in the group. Share any details and details in the reservation request and we will adapt your itinerary accordingly, we are here to help you in everything you need.
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